At San Luxury, we take great care in preparing and delivering every order with precision, quality checks and secure packaging. Once your order is successfully placed, our team begins processing it within 1–3 business days. During this time, your products are inspected, packed safely and prepared for dispatch.

We work with reliable courier partners to ensure timely and hassle-free delivery. Standard delivery timelines range between 3–7 working days, depending on your location and pincode. Delivery to remote areas may occasionally take longer due to courier limitations, but we always strive to ensure your parcel reaches you as swiftly as possible.

Once your order has been shipped, you will receive an email or WhatsApp notification with your tracking details. This allows you to monitor your shipment status and estimated delivery date in real time.

San Luxury is not responsible for delays caused by unforeseen circumstances such as weather conditions, strikes, festivals, or logistical issues faced by courier companies. However, our team will always assist you with updates and support whenever required.

We request customers to ensure that all contact details, address information and pincode are entered accurately at checkout. Incorrect information may lead to delivery delays or unsuccessful attempts, for which San Luxury cannot be held responsible.